WorkScript Knowledge Management Database

WorkScript Knowledge Management Database

Abstract

Introduction

The lack of enough information about people knowledge and wisdom is one of the basic problems in many organization and institutes. Efficient knowledge management with concentration on the resolutions including whole the system such as organization and human and technology resources includes the most important means to solve the problem. At first it’s necessary knowing a bout nature and importance of the knowledge and knowledge management in the organization completely to design a system of knowledge management or developing it s level in on organization, and to consent the back ground of success and how to in tract and balance among the elements especially in order to a chive efficient advantages for using knowledge management in the organization by recognizing elements and their output.26 models have been given a bout knowledge management by different scientists, and institutes which are almost similar to each other as for contents, but have words and phases with different arrangements. nonaka and takoochi is one of the best models among these models in terms of how to produce knowledge that is choused to analyze organization.                     

Material and approaches                                                          

the present study is local study to analyze the current challenges and abundances in the institutes. Collecting information is done by questionnaire. At first nonaka model was divided to s parts to produce questions according to the studies and major concepts in knowledge management structure and also suggested models. Then the par aments may be important to develop the knowledge level of that section were produced and finally determined parameters and options as questionnaire questions were formed lead to produce questionnaire for each section. The questionnaire were presented to 12 managers and people who were experts in the studied society to analyze their credit .finally the questions of questionnaire were evaluated properly and equally by kook ran tes that they weren’t t rejected with this hypothesis 98% of them were equal.(p=0/98). Then they were distributed among selected employee of the center and were asked them to define their opinion about current situation of the center(according to likerts specter) (actually defining the weight of questions were asked them).Defining the effect of these questions to increase the level of knowledge was asked them in the next step(actually to determine value of the questions)then the mean of value and weight of each question was accounted and standarded .the score of the whole center and every level of deviations of the nonaka model was deter minded after accounting to achieve and determine the center level of knowledge according to each part of the model, weight and value of questions of the questionnaire.                                         

Results

Analyzing data(answers of questions of the questionnaire)shows the score of the center equals 2.77.It means the general situation of the center is less them average(between average and week)as for centered knowledge and applying knowledge assets. At last they were sent for experts in the studied society and asked them to score the problems and challenges according to importance and these people s opinion were analyzed by <<Friedman s>>test.                                                                 

Concluding

According to gained scores by the organization and the list of expressed problems in the organization it seems the organization needs to per form projects and the knowledge infra structures .these infrastructures in clued both human sources as most important part and technologic facilities.

On the other hand the organization should have proper cultural plans to find the importance of knowledge factors as an organizational important asset. Also organizations managers’ cognition should draw to the importance of organizational knowledge assets by culturing.


Watch the video related to Knowledge Management

WorkScript is a Knowledge Management database that links process maps to policies, procedures, work instructions, reference documents, training material, and applications. It then uses these maps to generate interactive wizards for operational tasks.

Help answer the question about Knowledge Management

How can you quantify the benefits of knowledge management systems?
how can you formulate a research methodology in quantifying the benefits of kms?

what questions will you include in a questionnaire with regards to quantifying kms benefits?

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hasan rafati

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