Knowledge Management in an Organisation

Introduction

The society is in transition, from Agrarian society, Industrial society, Information society and now the 21st century is considers as the Global Knowledge society. The concept, knowledge management is often used today’s world. And in the knowledge based society, intellectual capital is considered as a prime resource for any organisation. Thus Peter Drucker said, “The foundation of an organisation is not money or capital or technology. It is knowledge and education (human capital), knowledge workers will be by 2005 the single largest group in the labour force”.

The emergence of new complicated situation made every organization to have knowledge management initiatives to accumulate, preserve and utilize the knowledge in systematic ways. Every world renewed organisations are now trying to achieve knowledge management principles for their operations.

It is concerned with the use and developments of knowledge asset of an organisation. The knowledge is either explicit knowledge or tacit knowledge. The explicit knowledge is called as documentary knowledge and the tacit knowledge or subjective knowledge is resides in the minds of employees/scientists and so on.

What is knowledge management?

It covers all process associates with the identification, sharing and creation of knowledge, but sharing of explicit knowledge can be easy than that of the tacit knowledge. but for successful knowledge management is an organization, creation of knowledge repositories and cultivating the habits of sharing the knowledge among employees and organisational learning.

Pre – Requisites: To develop a knowledge Management systems following are essentials.

Knowledge repositories: it is necessary to create knowledge repositories that stores knowledge and information both in documentary or digital forms.

Knowledge access: the knowledge or information stored in the repositories should be made available for easy access to all the employees of an organisation.

Enhancing knowledge environment: it is necessary to create conducive environment to produce knowledge, transfer and use

Knowledge management: knowledge is an asset of an organisation and a person that should be managed systematically.

Principles of knowledge Representation

A knowledge representation is a surrogate, set of ontological commitments, and fragmentary theory of intelligent reasoning, medium for efficient computation and medium of Human expression.

Reference

Book, George (1854) An Investigation into the laws of thought, reprinted by Dover publications, New York.

Born, Max (1949) National philosophy of cause and chance, Dover publications, New York.

Gartner Group, European E –work and knowledge management march 1998, pp.30 – 31.

Peter Drucker, (2000), knowledge work executive excellence, pp.11 – 12.

Minsky, Marvin (1965) “Mater, Mind and Models”, proceedings of IFIP congress 65, pp45 -49.

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Mike Cassettari, Vice President of Marketing and Development for Inmagic, steps aside during the SLA conference 2008 to tell us where the knowledge management industry is headed, why it’s becoming social, and how Inmagic is driving its transition. Learn more about the story at tinyurl.com

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A good advice book for starting a small business without prior management knowledge?
My sister is planning on opening a small cafe and I would like to find for her a book that without advanced management knowledge can tell her how to asses the best way of doing it.

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he is a social worker in India

When it comes to media relations or public relations, most business executives want to be on the cover of the New York Times.  However, as many politicians and CEOs will attest to, being on the cover of a newspaper or magazine may be as negative as it can be positive.  Building a relationship with the media is important, both for the major stories that can possibly happen and the minor everyday stories that happen on a regular basis.  While the media can be tricky, and even on attack mode lately, like all industries they operate on trust and relationships and establishing credibility with them is an important task.  Establishing credibility can have a profound impact upon the success of any political campaign, press initiative or marketing campaign.

It’s important to be media friendly.  Being media friendly involves being responsive, listening, answering questions and simply being available to the media should they call or contact you.  If you can position yourself as a resource, meaning if you can position yourself as someone who not only wants to get into the papers, but who can also offer important information on other stories, you can go a long way towards helping build trust with the media.

You should also be sure to give you media person or contact the tools to be helpful.  One thing the media hates is a press person who is basically a glorified receptionist, simply answering phones and passing messages along.  Having someone with quality communication skills and who has the knowledge to at least give the media a taste of what they want will make you and your company a far more attractive target for quality stories than the alternative.  Most people overlook their public relations people, but good public relations can benefit you, and offer quality reputation management.

Probably the most important tool for reputation management today is the Internet.  Using your Website, e-mail and other Internet tools will give you quality reputation management at a relatively inexpensive price.  Offering quality information on your Website, using your e-mail quickly and effectively and utilizing other Internet tools such as Digg, Twitter, Facebook and others will give you the kind of online reputation management that will benefit you in the short and the long term.

You should also embrace a policy that increases your transparency.  The media loves to report on stories where a company is seemingly hiding something, even if that isn’t the case.  If it seems like you’re unwilling to answer questions, or that you are trying to keep certain stories from hitting the press, the media will pick up on that and sometimes create a story out of thin air.  This will obviously damage your reputation.  Good reputation management sometimes involves commenting on your own mistakes and errors, and allowing your staff to admit mistakes and apologize when appropriate.  This isn’t always easy, and every once in a while someone may say too much, but if there’s nothing being hidden you won’t have to worry about a 20/20 exposé.

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Alternative location: www.facebook.com ©opyright Andrei Neculau andreineculau.com Count 6 conceptual promos Purpose: Promote the course Course: Knowledge Management Location: DSV KTH/SU, Kista/Stockholm, Sweden Date: February 2009

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What role does knowledge management play in your company? ?
I am in a Business Information System college and need so answers for an information manager about a few different for a presentation.

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In recent years, IT Asset Management solutions have emerged as a highly effective way for organizations to fully leverage the potential of their existing system architectures, and maximize return on their technology investments.

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Alternative location: www.facebook.com ©opyright Andrei Neculau andreineculau.com Count 6 conceptual promos Purpose: Promote the course Course: Knowledge Management Location: DSV KTH/SU, Kista/Stockholm, Sweden Date: February 2009

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What are the 9 knowledge areas in Project Management?
This is going to be on the final exam in my Project Management course. I somehow LOST the bit of homework that this information was contained in. I REALLY don't want to call my professor because a) I don't want him to know i lost my homework, & b) I can't stand the man. So, if anyone happens to know the 9 knowledge areas of Project Management, that would help me a lot!

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SAManage is a leading global provider of on-demand IT management solutions which empower organizations to simplify the management of IT assets, gain better control, reduce IT costs, eliminate risks, and improve service levels.

Talent Management has started to leverage greatly on learning and knowledge management approaches to enhance the performance of talents. Many learning platforms are incorporating online learning or e-learning as delivery channels. This has greatly impacted how knowledge information is managed as well.

Learning Management System or LMS is software for delivering, tracking and managing training. A complete LMS or learning management system tracks both online learning and physical training attended by the learner. More dynamic systems are developed with the learner’s KPIs or Key Performance Indicators incorporated within. Linking directly to the learner’s KPIs would give the evaluator better gauge of the learner’s ability to apply what was learnt, thereby indicating the Learning ROI or Learning Return On Investment.

This ties in well with the measurement of expected learning outcomes. Companies who have the budget would leverage on the the LMS or learning management system to semi-automate the learning process and manage the efficiency of each training program.

Benefits of the LMS is that it tracks the learning progress of the learner, with reminders to complete select programs applicable to the learner’s work requirements and progression path. When used as a talent management tool, the linking of KPIs or key performance indicators to the learning outcomes are most crucial as it forms part of the overall evaluation or appraisal system of work performance.

Closely intertwined within the LMS learning management system is the hosting of online learning or e-learning programs. Online learning or E-learning is most effective for access of static information which the learner previews the background and foundation of the topic in discussion.

As discussed, the LMS is capable of tracking both online learning and physical training programs. Blended with both forms of learning, it greatly enhances the learning curve of the learner.

Despite issues comprising of external factors which could render the measurement of Learning ROI less accurate, there are schools of thoughts supporting this trend. Many companies with the budget do leverage their Talent Management performance evaluation process on online learning and measuring the Learning ROI.

Stay tuned for the next articles featuring Talent Management on Compensation and Succession Planning.

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Dr David Vaine of Apparently KM, PLC, gives some advice on techniques to solve the problem of knowledge sharing in organizations

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Are People having knowledge about Environmental Management and sustainable Development want to share knowledge?
Want to establish a community who are aware about the problems of Environment and Climate Change due to Global Warming.

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Yoshiko Choy has 17 years of business & marketing experience in Locals & MNCs, holds an Executive MBA, is a Platinum Ezine Author and an avid internet marketer. Read more at Talent Management categroy. And Learn the latest business & marketing management trends
at BusinessFast4ward.com