Having an accessible and secure way to get the most value out of your company’s information is what enterprise search and knowledge management is all about.

New advancements in XML content servers are helping content heavy organizations make the most out of their large content bases, which continue to grow at an astronomical rate each year.

An XML content server acts as a platform for people creating content applications. The top XML content servers use XQuery as the language to communicate with the server while allowing companies to apply extensions for advance text search and transactional updates. For publishing companies, insurance and government agencies, XML content servers with detailed, enterprise search is helping these organizations reuse and repurpose their information thus, saving time while creating a profit.

Previously, content that was once buried or un-searchable is now found easily through separate searchable content collections. With an easyuser-friendly system of a search bar, a person can effortlessly perform custom search within the company’s entire contentbase. Instead of spending countless hours re-creating valuable content, companies can query content within their database and retrieve all data related to that text, no matter if it is text, images, graphs or video. Even the smallest footnote can be found with an XML content server.

Companies who invest in such a platform are finding ways to compete in the digital publishing world, where the days of modern publishing are diminishing. Knowledge management is accessible through enterprise search. Instead of applying an Internet search browser to your organization, that is already flooded with content, apply your company’s own browser- accessible to only qualified personnel and cut your search time by more than half and witness the results yourself.

Watch the video related to Knowledge Management

Professor Gervaise Germaine explains the difference between data, information and knowledge.

Help answer the question about Knowledge Management

I want to know about resent Knowledge Management System?
I want to know about resent Knowledge Management System especially, I’m wondering about technial issues on retrieving a right answer among many informations.

About Author

About the author:Melissa Peterman is a web content specialist For Innuity. For more information about enterprise search or knowledge management , go to Marklogic .

Email management could be a company’s saving grace in today’s world of litigation and information overload. Email is now one of the most used communication systems around, over which important business decisions are often made, therefore an adequate email management system is vital to any business.

Managing one’s emails effectively could result in a much more productive work environment in terms of organization and timeliness, as well as helping with audit purposes. Furthermore, recent legislation has made it mandatory that all businesses and organizations need to be able to produce any documentation requested by the courts if legal issues arise.

Email Archiving as part of email management

Email archiving is one of the first steps to a successful email management program. Administrators can maintain an archive of all the company’s email correspondence which will be easily searchable and recoverable, and therefore reduce the dependence on PST files that can easily get corrupted and are not secure backups of email data.

Moreover, in order to comply with eDiscovery requests, email archiving is a must, whilst being able to access archived emails and corporate data in a matter of seconds can help realize a return on investment and therefore boost the company’s productivity.

Legislation and Regulations

Apart from the legal benefits that an email management policy presents, it is also important when dealing with inter-company issues such as harassment or dismissal charges, where critical information may have been recorded via email.

If an employee used his work email account for illicit purposes, verifying such a fact could prove to be a difficult task without an adequate email archiving system.

Email management from a legal perspective requires organizations to keep records of email documentation for a minimum period of up to five years. Such legislation includes the Sarbanes-Oxley Act (SOX) which affects all industries and imposes severe penalties on anyone who deliberately alters or deletes documents with the intent to defraud third parties.

Even though it is a US law, SOX act is also applicable to European companies with US listings as well as to companies that do business with the US. There are other legislations that also require companies and organizations to archive emails, as well as government bodies that comply with the regulations set by the Freedom of Information Act (FOIA), the Patriot Act, National Archive Records Administration (NARA) and other legislative entities.

Storage & Knowledge Issues with Email Management

Managing one’s emails is not only a legal and compliance issue but also delves into the fields of storage and knowledge management. There has been a dramatic increase in storage size due to the increase in email usage over the years as well as the upsurge in attachments sent with original emails.

This increase has affected the efficiency, reliability and speed of message servers. An efficient email archiving solution stores emails in a compressed format, resulting in considerable disk space savings and centralizes your email records.

Furthermore, emails are automatically archived as soon as they pass through the message store, thus users can clean up their mailboxes without the worry of losing important emails. Additionally, an email archiving solution that allows authorized users to view emails from a central repository will encourage them to do so without having bulky PST files stored locally.

Large volumes of email correspondence, increased storage limitations, government regulations and potential legal implications have made the need for an email management policy a critical issue for any company. Managing emails through archiving allows organizations to have control over employees’ email accounts whilst ensuring regulatory and corporate compliance.

Watch the video related to Knowledge Management

IBM’s Richard Warrick concludes. (Q&A session at end) … KM IBM knowledge management best practices km institute

Help answer the question about Knowledge Management

why is it hard to measure the impact of knowledge management?

About Author

Jesmond Darmanin is a freelance writer who is passionate about business IT issues and recommends the use of email archiving software as part of a reliable email management policy.

Although sometimes it seems that projects take on a life of their own, the simple fact is that projects don’t manage themselves. It takes the energy and commitment of a number of people to take a project from the initial idea through inception. As more companies embrace the concept of self-directed work-teams that work on specific projects, project management, will become a more vital element of the workplace. The following checklist will help you create a successful project management office:

- Formulate and outline the project
- Break up the project into manageable tasks
- Keep the project on target and complete it on time

Getting Started
The best way to guarantee a project’s success is to start with a strong foundation. Among the questions you should ask when putting together a project kick start:

- Is this something we have done before? If so, what did we learn from the last project?
- Do we have the time and resources to do this project effectively?
- How many people will we need? What sort of expertise should they have?
- Will we need to use outside sources?
- Does top management support the project?
- How long will the project take?
- Once you’ve put together a workable project plan, you need to put an action plan together so:
- Decide how many people will be assigned to the project. Assign people on the basis of their experience and expertise.

Make sure you have a commitment from upper management regarding adequate resources (funding, staff, time, etc.). Make sure, too, that you know exactly what upper management expects in the way of a given project. Communicate your interpretation of their instructions to your supervisors, and make sure you clear up any questions or confusion before the project begins.

Set up a communication network to ensure that everyone is talking with one another; don’t allow people to work in a vacuum.

Create a schedule with specific dates by which different elements of the project will be completed. Build-in a few days to allow for unforeseen problems.

Assign someone the task of keeping records of ongoing progress during the project. This information should be shared with everyone who is working on the project.

If no one from your division has ever worked on this sort of project, consult with people from other departments, or even from other companies (when possible) to get an idea about what to expect.

The Course of the Project
Once the project is under way, there’s a strong tendency to put it on automatic pilot. This makes it harder to fend off potential difficulties, and it cuts off any creative ideas that could enhance the project. Here are some ways to keep things moving effectively through the project’s duration:

Hold regular meetings. These don’t have to be formal three-hour progress sessions – but they should give project members the opportunity to share ideas, voice concerns and ask questions of one another. Some of these meetings should include brainstorming sessions, which promote free flow of creative ideas.

Keep written records of meetings. These make people take the sessions more seriously, and they give anyone who’s unable to attend a point of reference from which to work.

Have individual workers provide you with progress reports. These should not be one-sided conversations. Share your ideas, and offer to address the individuals’ concerns and answer questions as well.

Make sure deadlines are being met. Make it clear that anyone who anticipates missing a deadline should let you know ASAP; this way, you can adjust schedules, or provide people with additional support staff or other resources.

Keep track of what is being spent on the project. Individuals should provide you with information on how much they spend. Let them know how much money they have to work with so they don’t go over budget.

If you’re working with outside contractors or people from other departments, make sure you keep them posted on the progress of the project. You should invite them to at least some of the meetings and brainstorming sessions, and be sure to solicit their opinions.

Solicit the opinions of people in the company who aren’t involved with the project. Sometimes a fresh perspective can provide the best ideas.

Keep upper management apprised of the progress you’re making. This way, you can be alerted to any potential red flags (no manager likes surprises).

The Difference Between Success and Failure
A key factor in the success of the team is its leader. The qualities of a successful project leader include:

- Conscientiousness
- Technical and organizational knowledge
- Honestly/trustworthiness
- Consistency/predictability
- Resourcefulness

When the Project Is Completed

As the project draws to a close, it’s important to remember that a completed project is not a project that is over. Here are some guidelines for dealing with the project’s completion:

Just before the project is complete, meet with the project team as a whole (and one-on-one) to make sure all the loose ends are tied before the project is submitted. Make sure everyone is given credit for contributions.

Remember you don’t have to have a glitzy presentation with video and fancy hand-outs – but your presentation should be professional. Make sure you provide neat, complete copies of your work to upper management, and make certain your presentation is well-planned and professional. A typed copy sent to the supervisor in an interoffice envelope is not enough.

Be sure to give proper recognition to team members when you present the completed project to upper management. It’s important to recognize workers in front of their peers, but they deserve recognition “upstairs” as well.

After the project is over and handed in, gather everyone who worked on it and conduct a postmortem: What were the best aspects of the project? The worst? What mistakes were made, and how can you learn from them? Did you budget, enough time and resources? Too much? Not enough? Do you need more of less outside help for the next project? Who has demonstrated expertise that had previously been ignored? How can the entire process be streamlined? Include your outside contractors and consultants in the postmortem and be sure to get their insights.

Watch the video related to Knowledge Management

Robert Swanwick concludes.

Help answer the question about Knowledge Management

Is biometrics a part of knowledge management?
Would you consider it to be a part of the science? (node mapping, etc?

About Author

Canadian Management Centre has earned the reputation as a trusted partner in worldwide professional”>http://www.cmctraining.org/projectmanagement.asp”>professional development and management education.
http://www.cmctraining.org/projectmanagement.asp

Article Source: ArticlesBase.com – Project Management-tips On Creating A Project Culture That Ensures A Foundation For Project Success

Content Management Systems (CMS) have simplified the way content is published on websites and intranets these days. A CMS is an easy-to-use tool that requires minimal technical skills. Any lay-man can easily create text and multimedia rich web pages using content management systems. However, a content management system is not just confined to designing and publishing web pages. It also allows maintenance of documents and other content

A CMS can also be used for specific purposes like document management, knowledge management, website content management, and so on. There are many content management systems available that are bundled with more or less similar features and are equally effective. Many of these can be tailored for a specific type of working environment and are usually referred to as bespoke content management systems. Broadly content management systems can be classified as enterprise level CMS and Open Source CMS. Enterprise content management systems have advanced elements like workflow management and security features. Open source CMS are free-to-use tools with all the required basic functionalities. Content management systems also depend on the type of platform used like the programming language (ASP, PHP, JAVA, and so on) and the supported databases (MySQL, Oracle, and so on).

Much of CMS success can be attributed to its usability aspect. The ease of use does not necessarily mean how simple it is for the author to get the content published on the web page. The usability factor of a content management system also takes into account the following:

• Simple to design layout, publish the content, and speedy deployment.
• The ease with which the CMS can be learned.
• The manner in which the errors are reported and controlled.
• Portability between versions and scalability on various platforms.

Apart from easy functionalities, a content management system should ideally include the following features:

• Customizable templates that can readily applied to content.
• Workflow management and document management.
• Advanced plug-ins and upgrades that comply to latest web standards.
• Content virtualization, where a virtual copy of the content can be worked on by multiple users.

A bespoke CMS is usually employed in web site content management. It allows the users to renew the content on any page or portion of the website. Bespoke content management systems are best used when there are distinctive requirements like multi-lingual support, automatic link check, access rights depending on the roles, convoluted database systems, and so on. It is useful to have requirements and implementation objectives clearly defined before selecting and finalizing a content management system.

Watch the video related to Knowledge Management

Deborah Barreau, Professor at UNC-SILS, discusses knowledge management and personal information management.

Help answer the question about Knowledge Management

Knowledge Management: someone can help me with a short and clear definition?
Thanks…

About Author

Jeff Smith is the managing director of Karma Technologies, a company that specialises in building quality websites, ecommerce sites, desktop applications and company Intranets. Jeff feels strongly about implementing ways to be green into their business practices, to a point they are almost a paper-free company. At Karma they feel strongly about green issues.

There is so much information that is transmitted within a company on a daily basis that there needs to be some type of system in place to manage all this information. Knowledge management also deals with the intellectual information that is found from a multitude of resources both on the Internet, using the virtual library, and in paper form, such as white papers. This knowledge base is important for companies so that they maintain a competitive edge over the competition. Once this knowledge has been collected it doesn’t just sit there waiting for random usage, it’s shared and distributed throughout the company so that is becomes useful to employees. Many times employees will ignore a piece of data by thinking that is has nothing to do their department or their job. This is where it’s vital that a company analyze the knowledge that is incorporated into its folds though a system of knowledge management. Once this knowledge has been analyzed it is available for use by anyone with company access.

Knowledge is also available to a company in the form of news articles, journals, relevant publications, and documentation. Many times this knowledge is crucial in the successful running of the company. Without many types of knowledge such as statistics, reports, white papers, and specific industry information many companies would lose out on a serious advantage that can push them over the top when it comes to their competition. Knowledge management is a great tool that any company can implement and that will increase their success and profit potential.

There are many knowledge management tools that are available for companies to use. Knowledge management software will help a company to organize and collate the information that is relevant to the interests of the company. Once all this information is stored in one database it becomes a great tool for all employees to use.

Watch the video related to Knowledge Management

Another one in the series … KM Knowledge Management KnowledgeThoughts KnowledgeManagement

Help answer the question about Knowledge Management

A good advice book for starting a small business without prior management knowledge?
My sister is planning on opening a small cafe and I would like to find for her a book that without advanced management knowledge can tell her how to asses the best way of doing it.

Thanks for the answers

About Author

James Hunt has spent 15 years as a professional writer and researcher covering stories that cover a whole spectrum of interest.
Read more at www.knowledge-management-center.com

Article Source: ArticlesBase.com – Intellectual Information Management and Knowledge Management

Knowledge management products help organizations build and maintain the best practices in knowledge management. Some of the most popular products are described below.

Enterprise Content & Collaboration

Products under this category integrate digital asset management, content aggregation, and distribution. They allow users to maintain and access critical digital assets in a proper workflow and under appropriate heads, making it easier for other users to search. Some companies offer systems with document management, business process automation, and portal content access. Some advanced products available on the market integrate many pieces of records management, Web publishing, imaging, workflow, knowledge management, and collaboration software. The collaboration module allows people within and outside an organization to participate in sharing documents and tasks as well as communicating through discussion threads.

Business Process Management (BPM)

Business process management or BPM is software that sends a “guide” to the relevant back-office systems when a problem or exception occurs in order to tackle the ongoing challenge. This guide automatically collects the background data, presents it to an employee and guides him through the process of remedying the situation.
The BPM software also monitors processes for events, prompts human or automated action to respond to those events, and measures process performance and business impact, thus identifying and managing problems before they become costly. It also provides automatic escalation of process tasks. The software also allows users to design their own processes using a graphical process designer.

Search & Categorization

Products in this category drill deeply into content to tag documents along semantic, statistical, and structural parameters. As a result, users can search documents very specifically for events, locations, people, and facts as well as for words and concepts. Combining categorization, metadata extraction and analysis, and guided search, some software products offer the core elements of technology required for truly efficient, enterprise-wide access to information.

Knowledge Management provides detailed information on Knowledge Management Software, Knowledge Management Systems, Knowledge Management Tools and more. Knowledge Management is affiliated with Supply Chain Management Software.

Watch the video related to Knowledge Management

Conceptual explanation about the task we make at Klimt02. From information to knowledge. … Klimt02 network creation jewellery art knowledge “knowledge management”

Help answer the question about Knowledge Management

Is biometrics a part of knowledge management?
Would you consider it to be a part of the science? (node mapping, etc?

About Author

KbLance.com is a PHP Powered Knowledge Base Software that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. For more information . Please check out Kblance website at www.kblance.com

Although sometimes it seems that projects take on a life of their own, the simple fact is that projects don’t manage themselves. It takes the energy and commitment of a number of people to take a project from the initial idea through inception. As more companies embrace the concept of self-directed work-teams that work on specific projects, project management, will become a more vital element of the workplace. The following checklist will help you create a successful project management office:

- Formulate and outline the project
- Break up the project into manageable tasks
- Keep the project on target and complete it on time

Getting Started
The best way to guarantee a project’s success is to start with a strong foundation. Among the questions you should ask when putting together a project kick start:

- Is this something we have done before? If so, what did we learn from the last project?
- Do we have the time and resources to do this project effectively?
- How many people will we need? What sort of expertise should they have?
- Will we need to use outside sources?
- Does top management support the project?
- How long will the project take?
- Once you’ve put together a workable project plan, you need to put an action plan together so:
- Decide how many people will be assigned to the project. Assign people on the basis of their experience and expertise.

Make sure you have a commitment from upper management regarding adequate resources (funding, staff, time, etc.). Make sure, too, that you know exactly what upper management expects in the way of a given project. Communicate your interpretation of their instructions to your supervisors, and make sure you clear up any questions or confusion before the project begins.

Set up a communication network to ensure that everyone is talking with one another; don’t allow people to work in a vacuum.

Create a schedule with specific dates by which different elements of the project will be completed. Build-in a few days to allow for unforeseen problems.

Assign someone the task of keeping records of ongoing progress during the project. This information should be shared with everyone who is working on the project.

If no one from your division has ever worked on this sort of project, consult with people from other departments, or even from other companies (when possible) to get an idea about what to expect.

The Course of the Project
Once the project is under way, there’s a strong tendency to put it on automatic pilot. This makes it harder to fend off potential difficulties, and it cuts off any creative ideas that could enhance the project. Here are some ways to keep things moving effectively through the project’s duration:

Hold regular meetings. These don’t have to be formal three-hour progress sessions – but they should give project members the opportunity to share ideas, voice concerns and ask questions of one another. Some of these meetings should include brainstorming sessions, which promote free flow of creative ideas.

Keep written records of meetings. These make people take the sessions more seriously, and they give anyone who’s unable to attend a point of reference from which to work.

Have individual workers provide you with progress reports. These should not be one-sided conversations. Share your ideas, and offer to address the individuals’ concerns and answer questions as well.

Make sure deadlines are being met. Make it clear that anyone who anticipates missing a deadline should let you know ASAP; this way, you can adjust schedules, or provide people with additional support staff or other resources.

Keep track of what is being spent on the project. Individuals should provide you with information on how much they spend. Let them know how much money they have to work with so they don’t go over budget.

If you’re working with outside contractors or people from other departments, make sure you keep them posted on the progress of the project. You should invite them to at least some of the meetings and brainstorming sessions, and be sure to solicit their opinions.

Solicit the opinions of people in the company who aren’t involved with the project. Sometimes a fresh perspective can provide the best ideas.

Keep upper management apprised of the progress you’re making. This way, you can be alerted to any potential red flags (no manager likes surprises).

The Difference Between Success and Failure
A key factor in the success of the team is its leader. The qualities of a successful project leader include:

- Conscientiousness
- Technical and organizational knowledge
- Honestly/trustworthiness
- Consistency/predictability
- Resourcefulness

When the Project Is Completed

As the project draws to a close, it’s important to remember that a completed project is not a project that is over. Here are some guidelines for dealing with the project’s completion:

Just before the project is complete, meet with the project team as a whole (and one-on-one) to make sure all the loose ends are tied before the project is submitted. Make sure everyone is given credit for contributions.

Remember you don’t have to have a glitzy presentation with video and fancy hand-outs – but your presentation should be professional. Make sure you provide neat, complete copies of your work to upper management, and make certain your presentation is well-planned and professional. A typed copy sent to the supervisor in an interoffice envelope is not enough.

Be sure to give proper recognition to team members when you present the completed project to upper management. It’s important to recognize workers in front of their peers, but they deserve recognition “upstairs” as well.

After the project is over and handed in, gather everyone who worked on it and conduct a postmortem: What were the best aspects of the project? The worst? What mistakes were made, and how can you learn from them? Did you budget, enough time and resources? Too much? Not enough? Do you need more of less outside help for the next project? Who has demonstrated expertise that had previously been ignored? How can the entire process be streamlined? Include your outside contractors and consultants in the postmortem and be sure to get their insights.

Watch the video related to Knowledge Management

Elena Revilla, professor of Operations management, talks about Knowledge Management as one of the basic disciplines for the future of management sciences. Download more IE Business Knowledge Pills at itunes.apple.com IE Business School www.ie.edu

Help answer the question about Knowledge Management

Can I major in knowledge management in MBA?
If yes what are b-schools in US which offer this course?

About Author

Canadian Management Centre has earned the reputation as a trusted partner in worldwide professional”>http://www.cmctraining.org/projectmanagement.asp”>professional development and management education.
http://www.cmctraining.org/projectmanagement.asp

Article Source: ArticlesBase.com – Project Management-tips On Creating A Project Culture That Ensures A Foundation For Project Success

Partner and supplier managers across industries and around the world have a common challenge — consistency.

External, non-employee stakeholders can dramatically affect a company’s performance, for better or worse. How can organizations develop these stakeholders to the same level of competency and product knowledge as their internal employees? And how can organizations instill common messaging, brand identity, and quality practices across this extended enterprise?

Many organizations have implemented learning and knowledge management strategies for their partner programs, backed by a learning management system (LMS), to bridge this gap between internal and external stakeholders. Learning management systems have provided value to partner management organizations primarily by cutting training administration costs through automation, by replacing instructor-led course activities with more cost-effective eLearning modules, and by ensuring partner compliance with the use of certifications and training analytics.

The whitepaper will help you develop a business case around using a learning management system to educate your audience beyond the traditional company boundaries – to your partners, vendors and suppliers in the “extended enterprise.”

Read complete article…

Watch the video related to Knowledge Management

The first in the series of some video and music of some slide decks posted on slideshare.net providing some thought starters and emotion starters in relation to knowledge management … KM “Knowledge Management” KnowledgeThoughts KnowledgeManagement

Help answer the question about Knowledge Management

i want to get the complete knowledge about material management?
presently i am working as purchase executive in an organisation , but i want to become a purchase manager,so i want to gain a complete knowledge about the material management

About Author

Click here to read more of these articles

Email management could be a company’s saving grace in today’s world of litigation and information overload. Email is now one of the most used communication systems around, over which important business decisions are often made, therefore an adequate email management system is vital to any business.

Managing one’s emails effectively could result in a much more productive work environment in terms of organization and timeliness, as well as helping with audit purposes. Furthermore, recent legislation has made it mandatory that all businesses and organizations need to be able to produce any documentation requested by the courts if legal issues arise.

Email Archiving as part of email management

Email archiving is one of the first steps to a successful email management program. Administrators can maintain an archive of all the company’s email correspondence which will be easily searchable and recoverable, and therefore reduce the dependence on PST files that can easily get corrupted and are not secure backups of email data.

Moreover, in order to comply with eDiscovery requests, email archiving is a must, whilst being able to access archived emails and corporate data in a matter of seconds can help realize a return on investment and therefore boost the company’s productivity.

Legislation and Regulations

Apart from the legal benefits that an email management policy presents, it is also important when dealing with inter-company issues such as harassment or dismissal charges, where critical information may have been recorded via email.

If an employee used his work email account for illicit purposes, verifying such a fact could prove to be a difficult task without an adequate email archiving system.

Email management from a legal perspective requires organizations to keep records of email documentation for a minimum period of up to five years. Such legislation includes the Sarbanes-Oxley Act (SOX) which affects all industries and imposes severe penalties on anyone who deliberately alters or deletes documents with the intent to defraud third parties.

Even though it is a US law, SOX act is also applicable to European companies with US listings as well as to companies that do business with the US. There are other legislations that also require companies and organizations to archive emails, as well as government bodies that comply with the regulations set by the Freedom of Information Act (FOIA), the Patriot Act, National Archive Records Administration (NARA) and other legislative entities.

Storage & Knowledge Issues with Email Management

Managing one’s emails is not only a legal and compliance issue but also delves into the fields of storage and knowledge management. There has been a dramatic increase in storage size due to the increase in email usage over the years as well as the upsurge in attachments sent with original emails.

This increase has affected the efficiency, reliability and speed of message servers. An efficient email archiving solution stores emails in a compressed format, resulting in considerable disk space savings and centralizes your email records.

Furthermore, emails are automatically archived as soon as they pass through the message store, thus users can clean up their mailboxes without the worry of losing important emails. Additionally, an email archiving solution that allows authorized users to view emails from a central repository will encourage them to do so without having bulky PST files stored locally.

Large volumes of email correspondence, increased storage limitations, government regulations and potential legal implications have made the need for an email management policy a critical issue for any company. Managing emails through archiving allows organizations to have control over employees’ email accounts whilst ensuring regulatory and corporate compliance.

Watch the video related to Knowledge Management

IBM’s Richard Warrick concludes. (Q&A session at end) … KM IBM knowledge management best practices km institute

Help answer the question about Knowledge Management

what are the knowledge production techniques in Knowledge Management?

About Author

Jesmond Darmanin is a freelance writer who is passionate about business IT issues and recommends the use of email archiving software as part of a reliable email management policy.

Knowledge Management Software Comparison

Software / Features* / Publications / Publishing capabilities / Multi-user / Platform / Support / Hosted service / Price

Confluence Enterprise Wiki / 154 / Unlimited / single article / + / Windows, Linux, Max OS / N/D / + / $600 – $8 000

Interspire Knowledge Manager / 147 / 1 / Knowledge base / + / Web / 3 month free / – / $495 – $12 328

 p>

KnowledgeBase Manager Pro / 268 / Unlimited / Knowledge base, single article, auto related widget / + / Web 2.0 AJAX / 3 month free / – / $249 – $6 950

KnowledgeBuilder / 96 / 1 / Knowledge base / + / Web / 6 month free / – / $197 – $1 351

Omnistar Kbase / 67 / 1 / Knowledge base / + / Web / N/D / + / $99

FAQ Support / 48 / 1 / Knowledge base / – / Web / N/D / – / $75 – $399

FAQ Manager Pro / 35 / 1 / Knowledge base / – / Web / N/D / – / $69.96

*I’m counted number of features available in demo version. All controls, settings, and actions on data included.

Confluence Enterprise Wiki

Manufacturer: Atlassian Pty. Ltd.

Demo: http://www.atlassian.com/software/confluence/ConfluenceDownloadCenter.jspa 

Product allows integration with office software, LDAP, SOAP / XML-RPC, JIRA, Bamboo. Articles publication to blogs feature provided as well.

Rating 

Performance: 5
Usability: 4.5
Functionality: 4.5
Price-quality relationship: 4

Interspire Knowledge Manager

Manufacturer: Interspire Pty. Ltd.

Demo:” target=”_blank”>www.interspire.com/knowledgemanager/godemo.php”>https://www.interspire.com/knowledgemanager/godemo.php” target=”_blank”>www.interspire.com/knowledgemanager/godemo.php”>https://www.interspire.com/knowledgemanager/godemo.php 

Allows quick and easy creation of corporate Help Desk with full set of interactive features. It is possible to edit articles right on the corporate website.

Rating

Performance: 3
Usability: 4
Functionality: 4.5
Price-quality relationship: 3.5

KnowledgeBase Manager Pro

Manufacturer: Web-Site-Scripts.com Inc.

Demo:http://www.web-site-scripts.com/knowledgebase-manager/online-demo.html 

This enterprise-class application gathers all functions necessary for corporate knowledge management. It includes more than 30 unique features that are not available in other products in this area.

Rating

Performance: 4.5
Usability: 4.5
Functionality: 5
Price-quality relationship: 5

KnowledgeBuilder

Manufacturer: ActiveCampaign, Inc.

Commonplace application, overpriced for its limited feature set.

Rating

Performance: 3.5
Usability: 3.5
Functionality: 3.5
Price-quality relationship: 3

Omnistar Kbase

Manufacturer: Omnistar Interactive, LLC.

Offers hosted service allowing to maintain small corporate Help Desk for ~$293 annual fee.

Rating

Performance: 3.5
Usability: 3.5
Functionality: 3
Price-quality relationship: 4.5

FAQ Support

Manufacturer: Comdev Software Sdn Bhd.

Optimal solution for simple FAQ creation. No extras.

Rating

Performance: 4
Usability: 3.5
Functionality: 3
Price-quality relationship: 4

FAQ Manager Pro

Manufacturer: Shedix.com

Budget solution for FAQ creation. Minimum set of functions.

Rating

Performance: 3
Usability: 4
Functionality: 2
Price-quality relationship: 3.5

Watch the video related to Knowledge Management

Video of participants at the act-KM 2008 conference building a Partnership Scorecard for Knowledge Managers and their stakeholders … Partnership scorecard knowledge management

Help answer the question about Knowledge Management

I want to know about resent Knowledge Management System?
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