Models, Social Tagging and Knowledge Management

Michael Prilla of Ruhr University of Bochum presented his research on integrating process models into knowledge management system content, using social tagging as a semantic layer for heterogeneous content, with the goal to disseminate process models to foster feedback from users that results in process improvement. Typically within an organization, process models are used by [...]

Resources

The Key Point Of Knowledge Management For Organization

Each organization needs to improve many areas, or to give a better result. We know that the organization exists for the client, but the means of achieving this, can not necessarily be the same for everyone. Returning from a conference, a member of the KM team has proposed customer profile to a new and better [...]

Resources