Having an accessible and secure way to get the most value out of your company’s information is what enterprise search and knowledge management is all about. In this digital content age, enterprise search not only creates faster workflow for your company, it also allows for new products to be created because the accessibility of previously created content is now availablePreviously, content that was once buried or un-searchable is now found easily through separate searchable content collections. With an easy user-friendly system of a search bar, a person can effortlessly perform custom search within the company’s entire contentbase as well as connecting to outside sources. Instead of spending countless hours re-creating valuable content, companies can query content within their database and others to retrieve all data related to that text, no matter if it is text, images, graphs or video.

Even the smallest footnote can be found with an XML content server.An XML content server acts as a platform for people creating content applications. The top XML content servers use XQuery as the language to communicate with the server while allowing companies to apply extensions for advance text search and transactional updates. For publishing companies, insurance and government agencies, XML content servers with detailed, enterprise search is helping these organizations reuse and repurpose their information thus, saving time while creating a profit. Endless Possibilities With New Knowledge Management Content Servers with Enterprise Search· Instead of spending countless hours re-creating valuable content, companies can query content within their database and retrieve all data related to that text, no matter if it is text, images, graphs or video. · Even the smallest footnote can be found with an XML content server.

· In this digital content age, enterprise search for organizations not only creates faster workflow for your company, it also allows for new products to be created because the accessibility of previously created content is now available.

Companies who invest in such a platform are finding ways to compete in the digital publishing world, where the days of modern publishing are diminishing. Knowledge management is accessible through enterprise search. Instead of applying an Internet search browser to your organization, that is already flooded with content, apply your company’s own browser- accessible to only qualified personnel and cut your search time by more than half and witness the results yourself.

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North Star – NRCan Knowledge Management Vision

Help answer the question about Knowledge Management

how to implement knowledge management in a company? what are the steps needed?
ive been appointed as the new CKO (cheif knowledge officer) of a company. this is the first time the position is created.
the company never had a CKO or any one who is in carge of knowledge management.

About Author

About the author: Melissa Peterman is a web content specialist For Innuity. For more information about enterprise search or knowledge management , go to www.marklogic.comMarklogic.

Time management is basically about being focused. The Pareto Principle also known as the ’80:20 Rule’ states that 80% of efforts that are not time managed or unfocused generates only 20% of the desired output. However, 80% of the desired output can be generated using only 20% of a well time managed effort. Although the ratio ’80:20′ is only arbitrary, it is used to put emphasis on how much is lost or how much can be gained with time management.

Some people view time management as a list of rules that involves scheduling of appointments, goal settings, thorough planning, creating things to do lists and prioritizing. These are the core basics of time management that should be understood to develop an efficient personal time management skill. These basic skills can be fine tuned further to include the finer points of each skill that can give you that extra reserve to make the results you desire.

But there is more skills involved in time management than the core basics. Skills such as decision making, inherent abilities such as emotional intelligence and critical thinking are also essential to your personal growth.

Personal time management involves everything you do. No matter how big and no matter how small, everything counts. Each bit of knowledge you acquire, each bit of advice you consider, each new skill you develop should be taken into consideration.

Having a balanced life-style should be the key result in having personal time management. This is the main aspect that many practitioners of personal time management fail to grasp.

Time management is about getting results, not about being busy.

The six areas that personal time management seeks to improve in anyone’s life are physical, intellectual, social, career, emotional and spiritual.

The physical aspect involves having a healthy body, less stress and fatigue.

The intellectual aspect involves learning and other mental growth activities.

The social aspect involves developing personal or intimate relations and being an active contributor to society.

The career aspect involves school and work.

The emotional aspect involves appropriate feelings and desires and manifesting them.

The spiritual aspect involves a personal quest for meaning.

Thoroughly planning and having a set of things to do list for each of the key areas may not be very practical, but determining which area in your life is not being giving enough attention is part of time management. Each area creates the whole you, if you are ignoring one area then you are ignoring an important part of yourself.

Personal time management should not be so daunting a task. It is a very sensible and reasonable approach in solving problems big or small.

A great way of learning time management and improving your personal life is to follow several basic activities.

One of them is to review your goals whether it be immediate or long-term goals often.

A way to do this is to keep a list that is always accessible to you.

Always determine which task is necessary or not necessary in achieving your goals and which activities are helping you maintain a balanced life style.

Each and everyone of us has a peek time and a time when we slow down, these are our natural cycles. We should be able to tell when to do the difficult tasks when we are the sharpest.

Learning to say “No”. You actually see this advice often. Heed it even if it involves saying the word to family or friends.

Pat yourself at the back or just reward yourself in any manner for an effective time management result.

Try and get the cooperation from people around you who are actually benefiting from your efforts of time management.

Don’t procrastinate. Attend to necessary things immediately.

Have a positive attitude and set yourself up for success. But be realistic in your approach in achieving your goals.

Have a record or journal of all your activities. This will help you get things in their proper perspective.

These are the few steps you initially take in becoming a well rounded individual.

As the say personal time management is the art and science of building a better life.

From the moment you integrate into your life time management skills, you have opened several options that can provide a broad spectrum of solutions to your personal growth. It also creates more doors for opportunities to knock on.

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WEBSITE: www.teachertube.com This is a demo video on how to write a research paper making use of PMM Personal Memory Managerc. PMM is a unique combination of powerful knowledge management and presentation engine with human user interface clear simple and understandable. The software is ultimately close to the requirements of user who wants to represent complex idea and knowledge structures and DOESNT want to study the program for several days or weeks beforehand. Philosophy click a …

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What do you think of this UCAS application personal statement?
Understanding cinema and television as the unbounded global media that it is has always intrigued me. Even after watching some of my favourite films I immediately purchase them in script form in an effort to understand why these motion pictures can captivate an entire group of spectators in cinemas and homes across the world.
Gaining entry to the course would open up a whole new world of knowledge and information , however, the biggest aspect of the course for me would be the chance to work with and learn from experienced individuals who have worked in an industry in which I hope to one day participate. This Degree would undoubtedly give me the confidence and ability to succeed in this industry and also give me the tools needed to write creatively for film and television, either as an individual or as part of a team.
Although I have no previous involvement in this subject and have been absent from full time education for over five years, I do exhibit good learning abilities. This can be shown by my HND in Electronics and in the completion of various training courses and ongoing appraisals I currently undergo, which have ensured I have remained in a learning environment which has taken me to the peak of possibilities available in the field in which I work.
I have researched the subject I am applying for thoroughly through the prospectus and on-line information from the Faculty of Arts .Having worked in the west end of Glasgow, I am familiar with the area, the University and the bohemian atmosphere that it creates and have a desire to be involved in this lively area that pulses with a multicultural heartbeat.
In my current profession, I work alone as part of a specialist team covering the latest products and also covering most of the central belt of Scotland. Working somewhat autonomously requires great self motivation and reliability which is coterminous with the trust in the individual shown by the management.
At school I was involved in various extra curricular activities, but the one I am most proud of was the assisted reading program that endeavoured to help younger students with a learning difficulty by improving their reading on a one to one basis. Over the past few years however, the window for these types of activities has been closed mainly due to the fact that my father suffered a near fatal heart attack. Helping him through the first difficult year of recuperation and rehabilitation was the catalyst needed to prompt me to take advantage of company policy and apply for a years career break in which to travel and reassess some personal goals and ambitions.
I am fairly active in any free time that I do have and enjoy various sports including playing football twice a week and cycling three times a week. When it gets to winter I enjoy snowboarding with friends over the weekend. Having done some research I am aware that the university has various clubs and associations and, if I am successful in gaining entry to the course, I will be actively looking to join a winter sports club. I love travelling which gives time to pursue my other hobby of photography. I have visited France a few times which has given me the opportunity to brush up on the little French I know, and once drove across the whole country. I have also visited Holland, Belgium, Greece, the Czech Republic and most recently on my career break spent a few months in Australia.

About Author

Cliksource is a resource site for those looking for personal development advice or need life coaching. Visit us or check out our personal development articles.

INTRODUCTION

“The basic economic resource is no longer capital, nor natural resources, nor labor.  It is and will be knowledge.”

–

Peter Drucker

A nation’s standard of living is increasingly dependent on the competitiveness of its firm. Competitiveness is vital if the nation’s firms are to take advantage of the opportunities opened up for them. Knowledge management Portal (KMP) has become the latest strategy in increasing organizational competitiveness. It is the most innovative, creative, and important management concept.

Organisations are facing ever-increasing challenges, brought on by marketplace pressures or the nature of the workplace. Many organisations are now looking to knowledge management Portals (KMP) to address these challenges. Such initiatives are often started with the development of a knowledge management strategy. To be successful, a KM strategy must do more than just outline high-level goals such as ‘becomes a knowledge-enabled organisation’. Instead, the strategy must identify the key needs and issues within the organisation, and provide a framework for addressing these.

Every organisation has a unique environment, defined by factors such as:

• Purpose and activities of the organisation, Organisational history
• Overall strategic direction
• Organisational culture
• Size of the organisation
• Geographic spread, Marketplace factors
• Staff skills and experience, Available resources and

For this reason, each organisation has a unique set of needs and issues to be addressed by knowledge management. It is easy to jump into ‘solutions mode’, recommending approaches such as communities of practice, storytelling, content management systems, and much more.

Knowledge Management is one of the ‘critical success factors’. Identifying the needs within the organisation, and then design the activities accordingly. Hence KM acts as a vital tool towards gaining organisational Competitiveness

KM Methodology

Knowledge is what I know;

Information is what we know.

Knowledge has become the key driving force in the present day world. It is generally believed that the only source of competitive advantage in future will be the knowledge. Therefore, in this newly emerging environment, organisations are required to develop successful knowledge strategies, not only to compete and win in the market, but to achieve sustainable competitive advantage; this is possible only through KM Portal

In many ways it is technology that has been made knowledge sharing a reality – In the past it was impossible to share knowledge or work collaboratively with co-workers around the globe. Today it is a reality If implemented well and if people are trained and educated in its use, Knowledge sharing technology is good.

Interest in knowledge creation within organizations is growing at an astounding rate. The most effective way to create knowledge sharing culture is first to start practice at your level. The higher up the organisation the more effective you will be changing the culture but even if you are low down the hierarchy, you have an influence. Put in place the knowledge sharing technology and train and educate people in its effective use. The two together, People with appropriate knowledge sharing mindset and the appropriate knowledge sharing technology to support them.

Once the knowledge is created, Capturing takes place where in the knowledge database is created and all necessary data is been stored in the form of documents, Case studies and in various formats to be presented in usable format and there by making use of knowledge in the broader context.

Organizations receive massive amounts of information on a daily basis that they must gather, categorize, interpret and disseminate efficiently (Egan, 1998). Data such as sectoral news or market trends first comes in and needs to be captured. This process must be supported by established procedures of reporting, editing and publication. Filtered information must then be organized in maps. Mapping organizational knowledge is the most crucial activity in providing users with practical access to information.

In certain situations, it can be more than threatening for a worker to introduce knowledge into systems and actively search out that which others have introduced. It can also require a substantial amount of time and effort. Therefore, people need to be highly motivated in order to undertake such work. It is only when a knowledge manager adopts the principle of knowledge sharing for the whole organization that knowledge is shared and reused spontaneously.

Knowledge, in addition to being shared between employees, must be distributed by an organization to its employees. The dissemination of knowledge has a massive impact on the formation of competitive advantage. It is broadly agreed that in order to ensure the proper dissemination of knowledge it is necessary both to lubricate communication and nurture the right organizational culture (Gupta, 2002). Some organizations are beginning to evaluate and reward personnel who share and use knowledge. Such as IBM, Infosys, Buckman laboratories, Accenture, etc

Knowledge, in addition to being shared between employees, must be distributed by an organization to its employees. The dissemination of knowledge has a massive impact on the formation of competitive advantage. It is broadly agreed that in order to ensure the proper dissemination of knowledge it is necessary both to lubricate communication and nurture the right organizational culture. Dissemination also requires the transformation of highly individualized tacit knowledge into more widely shared explicit knowledge.

It is not the organizations which own the best knowledge that achieve competitive advantage but, rather, those that make the best use of it. In order to make the best use of knowledge it should be fully applied to the activities of the organization and this would require that all the other knowledge processes, namely, creation, dissemination and sharing, should be taking place.

 KM Strategy

Developing a knowledge management strategy provides a unique opportunity to gain a greater understanding of the way the organisation operates, and the challenges that confront it. By focusing on identifying staff needs and issues, activities and initiatives can be recommended with the confidence that these will have a clear and measurable impact upon the organisation. To be successful, a KM strategy must do more than just outline high-level goals such as ‘become a knowledge-enabled organisation Instead, the strategy must identify the key needs and issues within the organisation, and provide a framework for addressing these.

Knowledge management strategies and drivers must be reviewed from a human resources perspective. The human resources management department assists the leadership of an organization in identifying the sources of the required knowledge and the best way to capture it, as well as assessing mastery of knowledge among employees and determining the benefits of that assessment to the organization. It also establishes the link between organizational strategy and employee knowledge, identifying needs and narrowing gaps.

Knowledge management can be considered successful if employees understand how corporate knowledge adds value, how it is created, and why it needs to be managed. The role of human resources management can be summarized as follows:

(a) Training and developing knowledge workers;

(b) Developing managers and team leaders as knowledge coordinators;

(c) Building a knowledge-sharing culture.

Research Work Conducted to determine the KM Effectiveness towards Organisational Competitiveness

Objective of the Study

1. To study the effectiveness of Knowledge Management Portal (KMP) implementation in an organisation

2. To study the contributing factors by KM towards Organisational Competitiveness

3. To find the extent to which technologies, practices, tools and process help the organisation to generate, organize and leverage knowledge

Research Methodology

Research Design

Exploratory Research Design

Sampling

Unit: IT Organisation

Size: 100

5 Leading IT Organisations who implemented Knowledge Management Portal were chosen for the study and 20 Project Managers from each organisation was surveyed

Method: Judgment Sampling

Data Collection

Questionnaires

Major Findings

1. 52% of the Respondents approach Co-worker for gathering information for immediate solving of the problem
2. 78% of the Respondents say that the reason for contacting the co-worker for solving the problem is due to Faster pace in getting the information.

1. Majority of the Respondents (51%) says they use 40 – 60% of Explicit Knowledge (Documented/Codified) followed by Tacit Knowledge

4.       56% of the respondent says around 80-100% knowledge sharing culture exists among the team members than sharing among the teams

1. Majority of the Respondents (33%) says Problem Solving skill is developed to a large extent when using KM portal followed by Decision-making Skill (29%) and General Business Knowledge skill (22%)
2. Majority of the Respondents (39%) says they are interested to share Case studies in KM portal for helping others to solve the problem followed by Web sites and Book of Knowledge.
3.  48% of the Respondents Strongly agree that Corporate Intranet is the best Tool to share the knowledge followed by Brain Storming Session and Web Portals.

1. 62% of the Respondents say Important as Reason for using KM portal is, to ease collaborative work of projects followed to improve the use of knowledge from sources outside the organisation (60%)
2. Majority of the Respondents (29%) say Usage of KM portal is Very Effective to improve Knowledge and Skill of Employees.

10.28% say Km improves Clients and Customer Relation and 26% say

     Km helps the organisation to add New products, improve workers

     involvement and knowledge sharing across departments.

11. The Group resisted KM implementation in the Organisation was Management says 32% of the Respondents followed by R & D (21%) and HR Group (14%)

Specific findings related to Objective of the Study

1. Contributing Factors of KM towards Organisation Development

a)       To protect your organisation from loss of knowledge due to employee departure

b)       To improve the competitive advantage of the organisation

c)       To help integrate knowledge with in the organisation

d)       To increase efficiency by using knowledge to improve the process

e)       Improved Knowledge & Skills of Employees

f)        Improved Clients/ Customers relation

g)       Improved Employee Efficiency & Productivity

h)       Increased Flexibility in Development & Innovation

i)         Help the organisation to add new Services/ Products

j)         Improved involvement of Workers in workplace activities

k)       Loss of key personnel and their knowledge

l)         Removal of Information overload problem with in your organization

1. Effectiveness of KM

a)       Knowledge sharing Culture exist in the organisation among the team members to an large extent there by it proves the effectiveness of Km Portal

b)       Effectiveness of KM portal can be measured by the factors contributed by KM towards Organisational Development.

1. Tools and Technologies used by the Organisations

a)       Corporate intranets, Online Applications and Web portals will enable the effective sharing of knowledge among the employees in the organisation

b)       Best practices Repository, Tele conferencing, Video Conferencing, Electronic Discussions encourages effective Knowledge sharing

Conclusion

KM itself has come a long way and has a long way to go from where it is now. It is indeed a long journey and the trip has just begun. Organisations have to sustain competitive advantage. This is possible only through ‘Effective implementation of Knowledge Management Portal’.

A Key success factor in KM is getting optimal emphasis on each of the four focal area People, Process, technology and Content right from the early stages of deployment. The specific emphasis laid on each of these is a function of the organisational culture and business context. A useful way to verify the completeness of an organisational architecture for KM is to check whether it meets the following criteria

 “Knowledge management is necessary for companies because what worked yesterday may or may not work tomorrow” 

“Knowledge Management is the Innovative and Effective Aid to sustain Competitive Advantage”

 REFERENCES

1. Davenport and Prusak, “Working Knowledge, Harvard business
2. Laurence Prusak, Principals of KM
3. Nonaka and Takeuchi, ‘The knowledge creating company’ Number 3 1999 school press
4. Knowledge Management – A source of competitive Advantage – The Business Review, Vol 10,No 2, March 2004
5. Creating Knowledge Edge in Business – The quarterly journal of foundation for organisational research and education, New Delhi, Vol XXII No. 3 (Oct- Dec 2004)
6. Creating Knowledge in Business By Anuradha Padmanabhan, S. Govindarajalu and A. Vasumathi published an article on
7. Prasena, Benjamin Eliway – 2002 in “Knowledge Management, Attention, and Human Capacity and Capital building: An integrative framework and future challenges with in eBusiness environment”
8. Shabir A. Bhai in his article “Knowledge Management – A source of      competitive advantage” published in ‘The Business Review’, Vol 10, No 2, March 2004
9. James Robertson, Published on 2 August 2004 “Developing a knowledge management strategy“

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Dr. John Girard provides a brief overview of knowledge management (KM).

Help answer the question about Knowledge Management

Is Bachelor of Information and Knowledge Management GOOD?
I have searched google and here and don't get any results, so I guess someone here should know the answer or are currently doing this course. How is this course compared to Bachelor of management? What income should I expect compared to other business degrees?

Thanks!

About Author

Faculty in a Leading Management school, Chennai. Research interest includes HR, Knowledge management.

Introduction:

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents.

Hundreds and thousands of organizations, small businesses, universities and enterprise organizations are using knowledge base software. Knowledge based software can be used to cater different needs of the organization that is using this software like:

Knowledge Base Software Features

There are number of knowledge base software are in the market and have many powerful functions. These functions may vary from one software application to other knowledge base software application. But there are some functions that are common among most of the knowledge management software. By using it staff, customers and partners can access information locally or over the Internet and Knowledge Management software’s powerful group-based permission architecture makes it easy to share knowledge with only the people or groups you choose

Reduce in-bound customer support.

Knowledge base software really helps to reduce the in-bound customer support. Mostly, there is an interactive help interface which makes it easy to find the answer of your queries. It will contribute to decrease queries of customers in form of e-mails or calling to your support department. Your knowledge base can also be integrated into your contact/support forms to provide instant answers to customer’s questions as they type, reducing support even further. Active response system in knowledge base software can be integrated into any website form. Customers can easily search knowledge items and attachments. Popular search terms make it easy to find help fast.

Share company documents and procedures

Knowledge based software offers you the facility to share the documents among the staff members whether they are present in one physical location or one hundred, knowledge base software makes it easy for them to share, search, rate and print company documents, procedures and more. Forget email or network fileservers – now everyone has access to the same single version of a document from the same location. Documents are accessible through any computer that is connected to intranet or web. Built in feed back loops help staff to improve their knowledge.

Eliminate staff training time

A company can eliminate a considerable time for training its staff by using the knowledge base management software. If a company provides its policies and procedure in its knowledge base, it will help in quicker staff training. You reduce staff training time significantly and give new staff members a “hands on” approach to learning. You can achieve this objective by uploading company’s procedures and documents which are instantly indexed and searchable. Categories can be password protected and restricted as per the privilege level of a user. All these knowledge items can be printed or exported to different formats as offered by the particular knowledge base software for saving. These knowledge items can be assigned to the new comers for reading and self training purposes.

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Nick Milton of www.knoco.com discusses Connect and Collect in Knowledge Management. Blog at www.nickmilton.com

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What is knowledge management?
I want to know what KM is all about. Can anyone explain this briefly?

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KbLance.com is a PHP Powered Knowledge Base Software that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. For more information . Please check out Kblance website at www.kblance.com

In any business, customer care and management is essential to ensure that you keep your customers happy. After all, finding new customers may be a long and time consuming process, but making sure your existing patrons are happy doesn’t have to be. That’s why employing a range of customer relationship management tools is so important for a business to progress. But what exactly is customer relationship management (CRM) and what does it entail?

Essentially, CRM is a catch-all term that incorporates a number of concepts used by companies to manage their relationships with their customers. This can include the capture, storage and analysis of data gleaned from the customer, vendor, partner or any internal research process. In a theoretical sense, CRM is divided into three key functionalities: marketing, sales and services. Marketing primarily relates to the long-term planning and short-term execution of marketing-related activities within a company. Sales functionalities, on the other hand, are essentially focused on helping an organisation execute and manage the presales process in a more structured manner.

In contrast, services concentrate on effectively managing the customer service aspects of a business, in order to provide first and second level support to customers. These service functionalities could include service order management, resource planning and scheduling, warranty management and knowledge management. Currently, however, one of the most popular forms of service functions for customers is call centre support.

Call centre management is now a crucial component of the customer relationship management activities in a business. Fundamentally, call centres cover the need to add value to a company’s consumer support and help deliver real benefits in the forms of more loyal customer relationships, a rise in sales and indispensable information.

Nevertheless, running a call centre can be tricky. Call centre management requires the effective balancing of efficiency and service; customers will be keen to avoid long queues, so there must be sufficient staff and capacity to handle inbound calls effectively to maintain a high quality of service. Conversely, it is estimated that maintaining staff can form up to 70 per cent of the cost of running a call centre. So a successful call centre management strategy must undertake to minimise the number of staff present without compromising on the level of service offered.

Thankfully, the high demand for call centre management services today means that it’s possible to choose from an array of leading call centre management outsourcers. Leading call centre management outsourcing partners will provide a range of services, including outbound and inbound call support, as well as expertise in customer enquiries, order and payment processing, sale acquisition and retention and basic technical support. As a result, it’s now easier for you to provide your customers with many levels of customer support – and happy customers are sure to generate better business prospects!

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, finalists include the following government programs: * Project Zero, New York City, New York * Access Plus, Pennsylvania * Knowledge Management, Virginia * MassDocs, Massachusetts * Solid Waste and Energy Management, Yukon River Tribes … HKS Harvard Kennedy School award ash institute IAG innovations American government David Gergen Project Zero New York City Access Plus Pennsylvania Knowledge Management Virginia Department Transportation MassDocs Massachusetts Solid Waste and Energy Yukon …

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How to improve diabetes self-management knowledge?

About Author

Elisha Burberry is an online, freelance journalist and keen movie-goer from Scotland. Her interests include travelling, cooking and photography.

Management training is big business and anyone who has invested resources into management training will know that good consultancy costs money. It is a minefield however as unless you get the right provider of management training it can sometimes seem like money down the drain. There are certain features that should form part of all management consultancy and this article gives a basic overview of them.

Any management consultant worth their salt will start with the fundamental aim of the company and how to achieve this. Defining this overall aim or goal is important to ensure that it is realistic, achievable and in line with the core business values. From this overall aim, an overall business strategy can be created or reviewed. This can be devised in senior management training or meetings and should include a variety of considerations.

Strategy should be made up from revising existing business plans, researching the other main players in the marketplace, implementing specific management training where required to support the revisions and then relaying the new business strategy to personnel at every level of the company. Strategies should be in place at company, department and team levels all stemming from the core strategy.

Organisational development is key to any organisation, even at family level, which is where the theory originated in the 1940s. It has been adopted over the years to focus on professional development and involves the assessment and development of personality, role and productivity within an organisation. Techniques used are psychometric testing and team observation by the consultancy.

One main organisational development tool used is the Belbin team assessment in which he devises that any successful team needs nine different personality types. Other psychometric testing involves self assessments and role definitions. These are then collated by the consultant and the results are analysed and fed back to senior management in management training. From this management can gauge how they need to restructure to implement any effective strategy.

Organisational review and evaluation refers to process in which the consultancy reviews your company structure, processes, systems and procedures. These are reviewed using the data that has been collated during the previous stages of management training and organisational development. The research on the major competitors is used as a comparative analysis of the current company structure and plans to implement changes are introduced.

Managing this change is essential and the consultancy should help devise a plan that will give tangible reasons for change within the company and effective ways of communicating this through team building and management training. Identifying what will drive the change is an essential part of this process as it needs to be accepted by everyone from employees to stakeholders.

The difference between good and exceptional management consultancies is their handling of innovation and knowledge management. This is the process of answering the questions asked of the process of change in the most creative and practical ways possible. All these features of management consultancy should be accounted for when dealing with a consultancy to ensure an all rounded approach to achieving the revised business goals of the company.

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A short video essential on what knowledge management does….

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Are People having knowledge about Environmental Management and sustainable Development want to share knowledge?
Want to establish a community who are aware about the problems of Environment and Climate Change due to Global Warming.

About Author

Dominic Donaldson is an expert on management training and contributes to trade publications on the subject.

When it comes to media relations or public relations, most business executives want to be on the cover of the New York Times.  However, as many politicians and CEOs will attest to, being on the cover of a newspaper or magazine may be as negative as it can be positive.  Building a relationship with the media is important, both for the major stories that can possibly happen and the minor everyday stories that happen on a regular basis.  While the media can be tricky, and even on attack mode lately, like all industries they operate on trust and relationships and establishing credibility with them is an important task.  Establishing credibility can have a profound impact upon the success of any political campaign, press initiative or marketing campaign.

It’s important to be media friendly.  Being media friendly involves being responsive, listening, answering questions and simply being available to the media should they call or contact you.  If you can position yourself as a resource, meaning if you can position yourself as someone who not only wants to get into the papers, but who can also offer important information on other stories, you can go a long way towards helping build trust with the media.

You should also be sure to give you media person or contact the tools to be helpful.  One thing the media hates is a press person who is basically a glorified receptionist, simply answering phones and passing messages along.  Having someone with quality communication skills and who has the knowledge to at least give the media a taste of what they want will make you and your company a far more attractive target for quality stories than the alternative.  Most people overlook their public relations people, but good public relations can benefit you, and offer quality reputation management.

Probably the most important tool for reputation management today is the Internet.  Using your Website, e-mail and other Internet tools will give you quality reputation management at a relatively inexpensive price.  Offering quality information on your Website, using your e-mail quickly and effectively and utilizing other Internet tools such as Digg, Twitter, Facebook and others will give you the kind of online reputation management that will benefit you in the short and the long term.

You should also embrace a policy that increases your transparency.  The media loves to report on stories where a company is seemingly hiding something, even if that isn’t the case.  If it seems like you’re unwilling to answer questions, or that you are trying to keep certain stories from hitting the press, the media will pick up on that and sometimes create a story out of thin air.  This will obviously damage your reputation.  Good reputation management sometimes involves commenting on your own mistakes and errors, and allowing your staff to admit mistakes and apologize when appropriate.  This isn’t always easy, and every once in a while someone may say too much, but if there’s nothing being hidden you won’t have to worry about a 20/20 exposé.

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Przewodnik po PHProjekt – bezpłatnym oprogramowaniu do zarządzania projektami i pracą grupową. Przewodnik stworzony przez Divante na zlecenie Ministerstwa Gospodarki. Więcej o PHProjekt na www.phprojekt.com . … php PHProjekt zarządzanie projektami przewodnik open source groupware suite group activities share informations document Group calendar project management time card system file contact manager mail client

Help answer the question about Knowledge Management

What are the 9 knowledge areas in Project Management?
This is going to be on the final exam in my Project Management course. I somehow LOST the bit of homework that this information was contained in. I REALLY don't want to call my professor because a) I don't want him to know i lost my homework, & b) I can't stand the man. So, if anyone happens to know the 9 knowledge areas of Project Management, that would help me a lot!

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Having an accessible and secure way to get the most value out of your company’s information is what enterprise search and <a rel=”nofollow” target=”_blank” href=http://www.marklogic.com/information/knowledge-management.html>knowledge management</a> is all about. In this digital content age, <a rel=”nofollow” target=”_blank” href=http://www.marklogic.com/information/enterprise-search.html>enterprise search</a> not only creates faster workflow for your company, it also allows for new products to be created because the accessibility of previously created content is now availablePreviously, content that was once buried or un-searchable is now found easily through separate searchable content collections. With an easy user-friendly system of a search bar, a person can effortlessly perform custom search within the company’s entire contentbase as well as connecting to outside sources. Instead of spending countless hours re-creating valuable content, companies can query content within their database and others to retrieve all data related to that text, no matter if it is text, images, graphs or video. Even the smallest footnote can be found with an XML content server.An XML content server acts as a platform for people creating content applications. The top XML content servers use XQuery as the language to communicate with the server while allowing companies to apply extensions for advance text search and transactional updates. For publishing companies, insurance and government agencies, XML content servers with detailed, enterprise search is helping these organizations reuse and repurpose their information thus, saving time while creating a profit. Endless Possibilities With New Knowledge Management Content Servers with Enterprise Search· Instead of spending countless hours re-creating valuable content, companies can query content within their database and retrieve all data related to that text, no matter if it is text, images, graphs or video. · Even the smallest footnote can be found with an XML content server.

· In this digital content age, enterprise search for organizations not only creates faster workflow for your company, it also allows for new products to be created because the accessibility of previously created content is now available.

Companies who invest in such a platform are finding ways to compete in the digital publishing world, where the days of modern publishing are diminishing. Knowledge management is accessible through enterprise search. Instead of applying an Internet search browser to your organization, that is already flooded with content, apply your company’s own browser- accessible to only qualified personnel and cut your search time by more than half and witness the results yourself.

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North Star – NRCan Knowledge Management Vision

Help answer the question about Knowledge Management

how to implement knowledge management in a company? what are the steps needed?
ive been appointed as the new CKO (cheif knowledge officer) of a company. this is the first time the position is created.
the company never had a CKO or any one who is in carge of knowledge management.

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About the author: Melissa Peterman is a web content specialist For Innuity. For more information about enterprise search or knowledge management , go to www.marklogic.comMarklogic.

http://www.artifactmanager.com/papers/ArtifactManager_Organize-n-Search.pdf

WHITE PAPER
Organize-n-Search
State-of-the-art Low-budget Document Management Solutions

“We are living in the information age… The information explosion…” We have heard it so many times that have stopped paying any attention to it. However, information penetrates into every aspect of our lives. We are constantly trying to acquire new knowledge and looking for opportunities to benefit from it.

Users who actively work with documents and information, frequently face the problems related to search, organization and efficient use of documents. Copyeditors, writers, journalists, researchers, analysts, consultants, lawyers, medical workers, students, all run into the same challenges at home and at work.

This paper is intended for a wide range of people, who, for personal or business need, work with a large number of documents and other information. We take a close look at the problems of information management, benefits of using advanced technologies in the low-budget personal information management system, as well as system selection criteria to meet personal and professional needs of information workers.

Challenges of Document Management

Nowadays big part of information is stored in a form of text: books, articles, reports, memo, notes, specifications, descriptions, whitepapers, and manuals, not to mention a huge amount of time sensitive information, such as invoices, bank statements, schedules, contracts, and tax returns.

Yesterday, papers, photo albums, music disks, and video tapes were kept in drawers, boxes, and cabinets. But the development of personal computers and Internet has started the era of digital information.

Development of electronic formats has significantly increased system storage capacity and allowed accumulation of large information volumes. However, recent developments in the fields of computer systems and data storage have led to a new question: how can we effectively manage digital information?

Recent studies by IDC (Susan Feldman, Joshua Duhl, Julie Rahal Marobella, Alison Crawford. The Hidden Costs of Information Work. March 2005) revealed that on average 13 hours of every 40-hour work week are spent on creating documents. 9.5 hours per week are spent on searching for information, while almost 9.6 hours on analyzing the information. 6.5 hours are wasted on searching for information that is never found leading to the need to recreate the content. Formatting of information between different applications takes about 3.8 hours per week, whereas version control related issues take 2.2 hours.

Issues, effects and implications of information management are summarized in the following Figure.

Issues

Slow search
Search without desired results
Redundant search
Recreation of documents
Difficulty of use of the found information

Effects

Employer
Unplanned for wasted time
Work slowdown
Decrease in productivity
Decline in quality

Employee
Increased workload
Negative attitude towards work
Decline in the level of satisfaction from the job

Implications

Missed deadlines
Project failure
Lost revenue
Loss of employee

Figure 1: Issues, effects and implications of information management

* What is the best way to organize the information to find it faster in the future?
* How to easily find information inside of large volume of materials?
* How to find documents that are related?
* How to save the search results and view them in the future?
* How to share found information with colleagues and friends?
* How to effectively use found information?

Importance and significance of those problems are major factors that stimulate the development of new solutions and information management systems. Information Retrieval, Data and Knowledge Bases, Document & Content Management, to name a few, are the branches of information technologies that deal with the problems of information management.

Solutions to Document Management Problems

Solutions to document management problems are tightly linked to the following challenges: improving the efficiency of information access, improving quality and speed of search, improving the efficiency of information processing, improving reliability and safety of storage.

Efficient Access to Information

It is necessary to quickly and easily extract the text documents which meet certain criteria from an array of available information. These requirements are diverse and constantly changing. For example, original sources for articles, data for reports, textbooks to prepare for the exam, patient’s medical records, or precedents for court case – all have high, but temporary value to resolve the pressing challenges.

After finding the required documents, working through them, and creating a number of versions, the user will need to consolidate and store the results. For example, one may need to save a set of documents, or add comments to a set of documents for future use. One possible solution to meet the changing needs is to place a document in several groups. A group could consist of documents on certain topic, papers of the same author, articles of the same journal issue, previous versions of the article, or materials used to write an article.

Searching and organizing information in a meaningful way takes up a lot of time. To shorten the cycle and make a process more enjoyable, a number of solutions have been proposed.

Quality and Speed of Search

In some cases users can find the documents they need by using a query – a word or combination of words that might be in those documents.

In the past, search required scanning of all files on the computer drives and going through their content comparing the key words with words in the document. This called for the sequential scanning of all files for each request. But increased size and number of files have dramatically slowed down the search process. In addition, morphology was neglected and multiple queries were needed to find the document.

Best solutions for effective search of information are based on search engines and information retrieval technologies. The entire collection of files is pre-processed and the information about the documents and key words is stored in the index files. Indexing works for various file formats and takes into account all possible forms of the same word. This “smart” pre-processing mechanism significantly accelerates the search and improves its quality.

Organization

In many cases the user is unaware of the words contained in the document of interest. It’s also possible that the user is not able to generate a query that returns desired outcomes, or the number of documents is too large, or some documents may not contain the right words. In these scenarios the user has no choice but manually look for a desired document. To save the results of manual search, many use the systems designed specifically for organizing the information.

Simplified versions of organization systems use fields and registration cards to link the documents and accompanying information (date, author, title, a brief description, etc.) However, field sets are fixed and limited, and often do not allow grouping of the documents to accommodate changing needs of the users.

Enhanced systems use a hierarchy of folders (catalogs, or directories). However, in most cases, when a document belongs to multiple topics, the user may end up facing several problems. For example, in the hierarchy of file system folders, a document can not be assigned to several folders without duplication. In this case, duplication may result in an unnecessary increase of information volume as well as inconsistencies in content after one of the documents has been modified.

Top notch tools to organize the information use multiple hierarchical categorizations which came from the domain of knowledge bases and ontologies.

Version Control

Authoring of a complex document is a long process and requires many edits, corrections and rewritings. To avoid confusion, it is necessary to maintain a history of changes in the document. The old-fashion solution was to save the changes in the separate file with a unique name, which often resulted in lost files, more storage space as well as difficulties in finding the right version of the document. These and other problems related to tracking the history of the content, storing different versions of the document, and returning to its previous versions have been addressed by the invention of the versioning systems. These systems are designed to provide access to the previous versions and history of changes.

Figure 2: Authoring a document

Effective Work with Information

Search, organization, and version control, by themselves, significantly simplify the process. But till now, most of these functions were only provided by separate software tools. The first program implements search. The second program organizes information. The third program edits it. The fourth program keeps version history. And so on.

A user has to run multiple applications, toggle between them, import and export documents, and move and copy the files. This process dramatically slows down the work, decreases productivity, increases pressure, and therefore leads to mistakes and reduces work satisfaction.

To eliminate unnecessary labor and reduce the amount of wasted time, one needs an integrated solution that combines search, editing and version control functionality.

Privacy, Security and Reliability of Storage

It goes without saying that information is a valuable resource that is expensive to produce. It is necessary to not only provide a safe storage for the entire set of documents, but also protect valuable information from computer hardware and software failures, as well as human errors. In addition, the confidentiality of information should be preserved – unauthorized users should not have access to the information without the permissions from the owner. However, if necessary, the results of the work have to be publishable to third parties.

Earlier applications stored files on the secure computers in a folder structure. Individual users had access to specific folders, which required a complex access rights management policy. Thus the information was often duplicated on the users’ computers, causing many problems related to information relevance.

To address the above mentioned problems, modern document management systems store information in centralized repositories, which make it easy to store, retrieve, manipulate and modify documents. Advanced repositories support storage and processing of multiple documents and file formats including, but not limited to: text (Word, Acrobat, Open Office, etc.), spreadsheet, fax, e-mail, audio, and images.

Documents, images and other information stored in the electronic repository are easily accessible and retrievable. The losses associated with errors in streamlining, organizing, and placing of the documents are drastically reduced and possibly even eliminated. In addition, each document keeps not only a history of who viewed it, made changes and what changes were made, but also other information about the document, such as title, contents, themes, etc.

Valuable Benefits of Document Management Systems

Thus, state-of-the-art information and document management systems
* reduce information processing time (multi-category systems allow for fast categorization of the incoming information and re-organization of existing information)
* reduce the time required to access the information (full-text search tools and category system, history and version control provide an easy and quick way to find information)
* reduce the time required to create a document (integration of search, organization, modification and version control features in a single platform allow the user to work on new and existing documents in a more effective manner)
* eliminate the cases of lost data (electronic repositories automatically capture all document changes and allow the user to restore the history of changes)

By leveraging a wide range of features provided by information management tools, one may free up the time normally spent on unnecessary tasks and focus on more important activities. As a result, the use of information management systems increases the quality of work.

Criteria for Selecting the Right Document and Information Management System

Flexible categorization: The system must support the categorization of documents to meet specific requirements of the user. To do that, the system should include the following features:
* Flexible categorization (user should be able to create any categories or topics and place the documents there)
* Hierarchical categorization (high level topics that consist of more specific topics)
* Multiple categorization (the same document might be included in several topics, categories or groups of documents)
* Ability to merge related files in a package
Flexible grouping that keeps the history of the results simplifies future access to documents inside of assigned topics, and allows one to see the relationships between documents found in one category.

Powerful search tools: The system should be able to perform a full-text search of information by query which contains individual terms or phrases. The search feature should
* be fast, which implies indexing
* support full-text search for all common formats – pdf, doc, odt, etc.
* take into an account the differences in spelling of various grammatical forms of the words
* work with individual repositories, categories and themes (topics)
The above mentioned features allow the user to effectively query the documents, provide a fast access to desirable documents, and make it possible to work on documents that have not yet been classified.

Central repository: The system should be able to store information in a centralized repository that allows:
* storing high volumes of documents
* creation of multiple personal repositories
* protection of confidential information
Documents in the system should not be viewable by other applications. Only the owner of the information should be able to grant the access to the repository. Repositories not only eliminate the need to manually create the files and directories, but they also restrict access to information, tighten security and improve reliability by providing backup, recovery and data protection tools.

Composite documents: The system should be able to work with the collection of files as a single unit, allowing the user to make changes to the set of documents. This functionality helps to improve usability and makes it easier to work with documents that consist of multiple files – for example, html documents with pictures.

Figure 3: Composite document

Document registration cards: The system should support the functionality of attaching useful information, such as name, purpose, abstract, comments, author, date of creation and modification, etc. to the document or file. This type of information helps to increase the accessibility of the documents. The information about the document should be flexible enough to adapt to the needs of the user and the information unit type.

Supported file types: The system should be able to support a wide range of common document types and formats, including Microsoft Office (Microsoft Word, Microsoft Excel, etc.), Open Office, as well as the formats of scanned documents and images.

Versioning system: The system should be able to support multiple versions of the document, track history and changes in chronological order – who, when, why modified the document and which changes were made. If needed, this functionality enables the user to work on one of the previous versions of the document.

Navigation history: The system should record the sequence of events describing the steps the user took while working on the documents and have that information available to the user at any given time.

Easy-to-use interface: The system should provide a user-friendly interface that includes intuitive navigation as well as the panels displaying categories, history, versions, and search results. All of these will dramatically enhance user experience and therefore increase user satisfaction.

Modern technology and open architecture: The system should be built using the latest technologies. The architecture should be
* scalable – support an unlimited number of repositories, documents stored in a
* repository, categories and their levels, as well as a fast search through unlimited amount of information
* modular and expandable – provide a foundation for rapid development and fast delivery of new features requested by the users
* cross-platform – compatible with Windows, Linux, and MacOS operating systems
This allows the system to grow organically and reduce the time to deliver the new features to meet growing user needs.

Integrated solution: The user’s objective is an effective execution of her or his work. To accomplish this goal the user has to go through repetitive cycles of work with information and documents. These cycles may include:
* Gathering of the information for a document
* Analyzing information
* Creating the outline and the first draft of the document
* Placing the document to the repository
* Making changes to the document
* Preparing the document for future use
* Searching for other materials that will be used in a new version of the document
These phases are executed repeatedly to improve the quality of the document, bringing it to the desired results. A good system should be able to integrate the above mentioned features so that the user can complete the sequence of document development tasks in a single system. This implements agile document management.

Low cost of the ownership: Adoption of a document management system can save any organization millions of dollars. At the same time, the scale and broad functionality of corporate systems leads to the high cost of ownership unaffordable for personal users. It’s also important to note that a user might not need all the features available in a corporate system and therefore will only get overwhelmed by its complexity. The cost of a personal information management system should be low, but at the same time it has to provide the right set of features to match the needs of individual user. The system should be easy to install and run on any personal computer.

Artifact Manager

Artifact Manager is an advanced document and information management system. This simple, convenient, low-budget solution has all of the features of the enterprise information management system that helps to achieve higher productivity levels through a better management of personal documents and information.

Required Features Artifact Manager
* Flexible categorization Yes
* Powerful search tools Yes
* Centalized repository Yes
* Composite documents Yes
* Document metadata Yes
* Wide range of file types Yes
* Version control Yes
* History Yes
* User-friendly interface Yes
* Modern technology and architecture Yes
* Integrated soluton Yes
* Low-cost ownership Yes

Figure 4: Features of Artifact Manager

Artifact Manager is the first enterprise-class personal platform for document and information management. It combines a powerful search, flexible organization, reliable storage, and convenient interface in a single easy-to-use environment.

Download Artifact Manager now at

http://www.ArtifactManager.com/downloads.html

No obligation of buying, no cumbersome registration, no spam

http://www.artifactmanager.com/papers/ArtifactManager_Organize-n-Search.pdf

Watch the video related to Knowledge Management

Zach Wahl of PPC presents … knowledge management km education learning theory business taxonomy design

Help answer the question about Knowledge Management

A Guide to the Project Management Body of Knowledge?
What is the different between -
– A Guide to the Project Management Body of Knowledge 2000 (216 pages) and
– A Guide to the Project Management Body of Knowledge (PMBOK Guide) (390 pages) 4th Edition.

Saw that both are still current editions.

Like to know which is the correct to buy. I want to read the correct book to have a proper understanding of the world of PM.

About Author

Artifact Manager delivers an innovative solution to organize, search and keep safe and under control your documents and personal information. It combines state-of-the-art search and organization technologies to save your time and boost productivity. http://artifactmanager.com/whitepapers.html

Impact of Knowledge Management in HR practices

Introduction

            In recent years, Knowledge Management has emerged as one of the prime concerns of human resource Management (HRM) system.  Before understanding the concept of Knowledge Management, We define knowledge, which is known as information, enrichment, practical skill, acquaintance, etc.  In Knowledge Management point to view, knowledge may be defined as actionable wisdom that results facts, information and techniques in a particular field.  In HRM context, Knowledge Management is creation, distribution and utilization of knowledge at the individual group and Organizational level for the benefits of people improved and affected by it.  This paper express Emerging trends in Knowledge Management faced by HR area.

Knowledge Management:-

            Knowledge Management is a system by which business strategies is excused and create results.    In Knowledge Management there are three basic elements:

i)                    Knowledge creation

ii)                  Knowledge sharing and

iii)                Knowledge utilization

  Why Knowledge Management is important?

• Limitation of Existing initiatives
• Value of knowledge
• Minimize effort Duplication
• Sharing of Best Practices
• Enhanced Innovation

Need for Knowledge Management

1. To generate information for production increases reduction of cost of expenditure, maximizing profit through knowledgeable worker or minds of workers.
2. To improve the natural and human resources through innovative method to reach.
3. To save the Organization from critical capabilities
4. To develop the right source at right timely relevant knowledge
5. To focus the higher quality production and resource allocation
6. To ensure their survival through creation, acquire, maintain, retain and process the new ideas and innovation
7. To share strong cultural behaviours for achieve goals

The Top Five Strategies for innovative HR practices

1.             1.   Provide Job Challenges.
2.             2.   Provide an open environment and culture.
3.             3.   Give a competitive compensation.
4.             4.   Clarity of job responsibilities career paths.

            5.   Continuous training and skill up gradation.

Knowledge Management process or steps in Knowledge Management

1. Identifying the skill and its developments

2.                  Set human capital management

3.                  Human capital approaches

4.                  Responsive ability (rapid align the competencies)

5.                  Creating a knowing enterprise (applied learning Organization)

6.                  Recognition

  Knowledge Management Programme implementation:-

            Knowledge Management is a continuous process.  A Knowledge Management programme has the following elements:-

1. Define Knowledge Management strategy => includes why to share knowledge, what to

                                                                               share, with whom to share, how to share.

1. Organizing Knowledge Management programme=>includes providing budget for knowledge sharing, providing budget for knowledge sharing, choose technology for knowledge sharing, communicating the value of knowledge sharing, adopting methods of knowledge sharing and measuring performance.
2. Reinforcement for Knowledge Management => includes Introducing New incentives and Providing support for knowledge sharing
   1. Create a culture that stimulates knowledge sharing and learning
   2. Ensure that the used needs types of knowledge and system to transfers the knowledge
   3. Knowledge sharing is useful for support Knowledge Management programme
   4. To motivated to be willing to travel and share knowledge with others
   5. Experts must available and help teams to solve tough and unusual problem
   6. Different sharing system for different group of employees
   7. There should be integration of knowledge and organizational practices

Making an effective Knowledge Management  

Role of executives in Knowledge Management

1                    Establishing the need for a Knowledge Management initiative

2                    Ensuring a solid business case

3                    Steering for tangible measures

4                    Creating a frame work for Technology support

5                    Cultivating a knowledge sharing culture and

6                    Becoming the face of an internal communications strategy

Conclusion:-

            In our minds this is all about creating capacity in the management to get the business goals, which we could not hit without some new way of thinking & innovation.  Hence, the Knowledge Management is nothing but focus on information, form a team for utilizing individual knowledge into structural knowledge, make quick decisions, develop the intellectual capital etc.,  A HRM manager identify the strategy to find out human intellectuate which is possible through 3 phases.  i.e. (i) Preparation phase (ii) Acceptance  phase (iii) Commitment phase, it is nothing but identify the experts & develop their intellectual, for achieving the Organizational goal.

Information+ Experience+ insights + judgment =      “KNOWLEDGE”

“What is greater than knowledge?”

“A heart that can se and care”, whispered the soul.

References:-

(i)     Human resource Management (HRD system) by L.M.Prasad

(ii)  Knowledge Management by Sudhir Warier

(iii) Management of change and Organization development by – S.K.Bhatia

      (Knowledge organization)

(iv) The Executive roles in Knowledge Management by Carla O’ Dell

Watch the video related to Knowledge Management

SCG Knowledge Management and E-Learning Presentation

Help answer the question about Knowledge Management

A Guide to the Project Management Body of Knowledge?
What is the different between -
– A Guide to the Project Management Body of Knowledge 2000 (216 pages) and
– A Guide to the Project Management Body of Knowledge (PMBOK Guide) (390 pages) 4th Edition.

Saw that both are still current editions.

Like to know which is the correct to buy. I want to read the correct book to have a proper understanding of the world of PM.

About Author

Submitter’s (Author) detail

Name : Mr.S.Sundararajan
Designation : Faculty of Management Studies & Research Scholars
Institution : Periyar Institute of Management Studies (PRIMS)
Address : PRIMS, Periyar University, Salem – 11. Tamilnadu.
Pin: 636 011.
Tel.No (Office) : 0427-2345766 Extn.237
Mobile No : 093671 53253
E-mail : rajanmba2003@yahoo.co.in / mahaphd2007@gmail.com