People, Process and Technology in Knowledge Management (Nick Milton of Knoco)
It is quite difficult to define the knowledge management unless we don’t have a strong idea of what is the knowledge is. Before defining the knowledge management needs to effectively define the term knowledge first, that we will discuss later. But first we can define knowledge management as an activity which has two basic objectives in a business. The first objective is to collect the knowledge that is important for the business and has direct concerns with the business strategy, policy and practice of an organization at all levels. The second objective of the knowledge management s to map the intellectual assets of the organization, making these vast amounts of corporate information accessible and sharing the best practices through the technology that enables above function including intranet and groupware.
Role of knowledge management in the business
Knowledge management has an important role in maintaining a successful business process. If you study you will observe that there is a sound connection between management strategies, practices and business issues with the knowledge management. Knowledge management also affects the different areas of a business including; Change management, Best practices, Risk management, Benchmarking Most of the experts in business class and corporate level view knowledge management as business process reengineering. In the most of the researches in the recent past about business strategies has acknowledged that that information and knowledge are business assets, and that businesses need policies and tools to manage those assets.
Need for the Knowledge Management
There is a lot of debate on the issue that why an organization needs knowledge management. There are plenty of opinions about the methods, paths and objectives of knowledge management systems. Most of the time, need for knowledge management is focused on enhancing creativity and creating new knowledge value — while other programs emphasize leveraging existing knowledge.
There is an increasing understanding that intellectual capital is important for the growth of the organizations and discussion about intellectual capital has proliferated all over the world but few businesses has acted on this understanding. Where companies have take action — and a growing number are doing so — implementations of “knowledge management” may range from technology-driven methods of accessing, controlling, and delivering information to massive efforts to change corporate culture.
What is the real knowledge?
Most of the time the terms information and knowledge are often used interchangeably by business writers. Let’s choose a simple definition and get on with it: Knowledge has two basic definitions of interest. The first pertains to a defined body of information. Depending on the definition, the body of information might consist of facts, opinions, ideas, theories, principles, and models (or other frameworks). Clearly, other categories are possible, too. Subject matter (e.g., chemistry, mathematics, etc.) is just one possibility. Knowledge also refers to a person’s state of being with respect to some body of information. These states include ignorance, awareness, familiarity, understanding, facility, and so on. In traditional perceptions of the role of knowledge in business organizations, tacit knowledge is often viewed as the real key to getting things done and creating new value. Not explicit knowledge. Thus we often encounter an emphasis on the “learning organization” and other approaches that stress internalization of information (through experience and action) and generation of new knowledge through managed interaction.
Watch the video related to Knowledge Management
Nick Milton, of www.knoco.com, explains what the standard “people, process, technology” really means in knowledge management terms. Blog at http
Help answer the question about Knowledge Management
what does knowledge management process mean?
i have an essay title – explain the “knowledge management process” in a company and explain its salient characteristics?
But I don't really know what knowledge management process means? Can any one describe it so its easy to understand??
About Author
KbLance.com is a PHP Powered Knowledge Base Software that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. For more information . Please check out Kblance website at www.kblance.com
If you enjoyed this post, please consider to leave a comment or subscribe to the feed and get future articles delivered to your feed reader.
Ask your tutor for help. I am sure they would prefer it if you went to them because you do not understand rather than not attempt it at all.
Sorry it is way above me, but good luck
Loved this video! I like the way it was well put together. It wasn’t just slob put on the site. Good Job! Good video! =D
Someone needs to spend time with the assigned reading homework.
Use your mind. Think. Push those gray cells to communicate and share their thoughts with each other to form new ones. Or choose to be mediocre; the latter course will put you in a very large group.
There's some really good articles on management at http://management.hammocksurvivalguide.com/
I don't know if it will solve your issues but there's some good stuff there.
It is an interesting speciality, sort of a cross between a business degree and a library degree. The upside is that it will prepare you very specifically for a certain niche in an organizational hierarchy. The downside is that it might not give you enough big-picture training to move up that hierarchy. But like most undergraduates degrees what you do with it depends mostly on you, not on the degree.
Good luck.
Before attempting to address the question of knowledge management, it's probably appropriate to develop some perspective regarding this stuff called knowledge, which there seems to be such a desire to manage, really is. Consider this observation made by Neil Fleming
A collection of data is not information.
A collection of information is not knowledge.
A collection of knowledge is not wisdom.
A collection of wisdom is not truth.
The idea is that information, knowledge, and wisdom are more than simply collections. Rather, the whole represents more than the sum of its parts and has a synergy of its own.
in summary the following associations can reasonably be made:
Information relates to description, definition, or perspective (what, who, when, where).
Knowledge comprises strategy, practice, method, or approach (how).
Wisdom embodies principle, insight, moral, or archetype (why).
The value of Knowledge Management relates directly to the effectiveness with which the managed knowledge enables the members of the organization to deal with today's situations and effectively envision and create their future. Without on-demand access to managed knowledge, every situation is addressed based on what the individual or group brings to the situation with them. With on-demand access to managed knowledge, every situation is addressed with the sum total of everything anyone in the organization has ever learned about a situation of a similar nature. Which approach would you perceive would make a more effective organization?
No, it is not needed. Companies survived for hundreds of years without it.
Try ibm.com for statistics.
Data are mixed up.