EC9 E Commerce Software
Knowledge Management in an Organisation
Introduction
The society is in transition, from Agrarian society, Industrial society, Information society and now the 21st century is considers as the Global Knowledge society. The concept, knowledge management is often used today’s world. And in the knowledge based society, intellectual capital is considered as a prime resource for any organisation. Thus Peter Drucker said, “The foundation of an organisation is not money or capital or technology. It is knowledge and education (human capital), knowledge workers will be by 2005 the single largest group in the labour force”.
The emergence of new complicated situation made every organization to have knowledge management initiatives to accumulate, preserve and utilize the knowledge in systematic ways. Every world renewed organisations are now trying to achieve knowledge management principles for their operations.
It is concerned with the use and developments of knowledge asset of an organisation. The knowledge is either explicit knowledge or tacit knowledge. The explicit knowledge is called as documentary knowledge and the tacit knowledge or subjective knowledge is resides in the minds of employees/scientists and so on.
What is knowledge management?
It covers all process associates with the identification, sharing and creation of knowledge, but sharing of explicit knowledge can be easy than that of the tacit knowledge. but for successful knowledge management is an organization, creation of knowledge repositories and cultivating the habits of sharing the knowledge among employees and organisational learning.
Pre – Requisites: To develop a knowledge Management systems following are essentials.
Knowledge repositories: it is necessary to create knowledge repositories that stores knowledge and information both in documentary or digital forms.
Knowledge access: the knowledge or information stored in the repositories should be made available for easy access to all the employees of an organisation.
Enhancing knowledge environment: it is necessary to create conducive environment to produce knowledge, transfer and use
Knowledge management: knowledge is an asset of an organisation and a person that should be managed systematically.
Principles of knowledge Representation
A knowledge representation is a surrogate, set of ontological commitments, and fragmentary theory of intelligent reasoning, medium for efficient computation and medium of Human expression.
Reference
Book, George (1854) An Investigation into the laws of thought, reprinted by Dover publications, New York.
Born, Max (1949) National philosophy of cause and chance, Dover publications, New York.
Gartner Group, European E –work and knowledge management march 1998, pp.30 – 31.
Peter Drucker, (2000), knowledge work executive excellence, pp.11 – 12.
Minsky, Marvin (1965) “Mater, Mind and Models”, proceedings of IFIP congress 65, pp45 -49.
Watch the video related to Knowledge Management
importance of the online catalog, shopping cart and transaction processessing. For large companies, we discuss Enterprise Resource Planning (ERP) and the different packages it includes; Customer Relationship Management (CRM), Supply Chain Management (SCM), Content Management (CM) and Knowledge Management (KM) Software. For the interactive portion we show the functionality of e-commerce software on the web. By: Melissa Barneke, Javier Chavez, Lauren Kristoff, Jonathan Tam … EC9 E Commerce …
Help answer the question about Knowledge Management
What role does knowledge management play in your company? ?
I am in a Business Information System college and need so answers for an information manager about a few different for a presentation.
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he is a social worker in India
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Someone needs to spend time with the assigned reading homework.
Use your mind. Think. Push those gray cells to communicate and share their thoughts with each other to form new ones. Or choose to be mediocre; the latter course will put you in a very large group.
Ask your tutor for help. I am sure they would prefer it if you went to them because you do not understand rather than not attempt it at all.
Sorry it is way above me, but good luck
Data are mixed up.
No, it is not needed. Companies survived for hundreds of years without it.
Try ibm.com for statistics.
There's some really good articles on management at http://management.hammocksurvivalguide.com/
I don't know if it will solve your issues but there's some good stuff there.
Before attempting to address the question of knowledge management, it's probably appropriate to develop some perspective regarding this stuff called knowledge, which there seems to be such a desire to manage, really is. Consider this observation made by Neil Fleming
A collection of data is not information.
A collection of information is not knowledge.
A collection of knowledge is not wisdom.
A collection of wisdom is not truth.
The idea is that information, knowledge, and wisdom are more than simply collections. Rather, the whole represents more than the sum of its parts and has a synergy of its own.
in summary the following associations can reasonably be made:
Information relates to description, definition, or perspective (what, who, when, where).
Knowledge comprises strategy, practice, method, or approach (how).
Wisdom embodies principle, insight, moral, or archetype (why).
The value of Knowledge Management relates directly to the effectiveness with which the managed knowledge enables the members of the organization to deal with today's situations and effectively envision and create their future. Without on-demand access to managed knowledge, every situation is addressed based on what the individual or group brings to the situation with them. With on-demand access to managed knowledge, every situation is addressed with the sum total of everything anyone in the organization has ever learned about a situation of a similar nature. Which approach would you perceive would make a more effective organization?
It is an interesting speciality, sort of a cross between a business degree and a library degree. The upside is that it will prepare you very specifically for a certain niche in an organizational hierarchy. The downside is that it might not give you enough big-picture training to move up that hierarchy. But like most undergraduates degrees what you do with it depends mostly on you, not on the degree.
Good luck.