Archive for September, 2009
The Key Point Of Knowledge Management For Organization
Each organization needs to improve many areas, or to give a better result. We know that the organization exists for the client, but the means of achieving this, can not necessarily be the same for everyone. Returning from a conference, a member of the KM team has proposed customer profile to a new and better [...]
The Value of Knowledge Management
In an organizational context, data represents facts or values of results, and relations between data and other relations have the capacity to represent information. Patterns of relations of data and information and other patterns have the capacity to represent knowledge. For the representation to be of any utility it must be understood, and when understood [...]
lessons learned as part of knowledge management
Most of the enterprises use the Knowledge Base Software for managing the information and data related to their employees and their customers. Most of the enterprises emphasize on the importance of a Knowledge Base Software which really helps them enhancing the customer experience and satisfaction level. By using Knowledge Base Software they can set sophisticated [...]