Archive for December, 2008
Jerry Michalski’s Brain
Impact of Knowledge Management in HR practices Introduction In recent years, Knowledge Management has emerged as one of the prime concerns of human resource Management (HRM) system. Before understanding the concept of Knowledge Management, We define knowledge, which is known
Using Mind Maps for Knowledge Management
Many companies could ask why they need to buy a collaboration tool from one company, a website from another, content management system from another and a search engine from another? That’s reasonable as it seems a waste of time and money. Collaboration is more important part of a bigger content management that knowledge management portal [...]
Deborah Barreau: Interview: Personal Information Management
Customer Relationship Management Software Customer Relationship Management Software also known as CRM is software that allows a company to manage their relationships with their customers by capturing, analysing, and storage of customer, partner, vendor details and also internal process information. The key functionality of a CRM system is divided into 3 basic modules these are [...]